FAQ

Frequently Asked Questions

Resident and Family

Q: How does one apply for a bed at Wing Kei?

Q:  What is the difference in the services provided by Wing Kei Care Centre and Wing Kei Greenview?

Q: How long is the average wait for a bed?

Q: How does one apply for Adult Day Program?

Q: Do you have transportation service for Adult Day Program clients?

 

Opportunities

Q: How can I become a volunteer?

Q: How can I apply for a job at Wing Kei?

 

 

Donation

Q: How can I donate to Wing Kei?

 

 


 

 

 

 

 

 

 

Q: How does one apply for a bed at Wing Kei?

Wing Kei does not and cannot accept direct applications for residence. All applicants must contact Alberta Health Services for an assessment.  This assessment will determine the level of care and type of services that this individual may require.

Information Required for the Community Care Access Office at Alberta Health Services:

After an assessment has been completed, a Community Care Coordinator will make arrangements for a home visit to determine the services required and the options available to the individual.  An interpreter can be requested, if necessary.

For more information, please contact the Community Care Access office (Alberta Health Services) at:
English: (403) 943-1920
Mandarin: (403) 943-1554
Cantonese: (403) 943-1556
Or visit their website at www.albertahealthservices.ca

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Q:  What is the difference in the services provided by Wing Kei Care Centre and Wing Kei Greenview?

Wing Kei Care Centre provides services for residents who have complex medical conditions and unpredictable needs that require 24 hour care.  Wing Kei Greenview provides services for residents whose medical conditions are more stable, allowing them to maintain a good degree of independence with daily nursing and personal care.

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Q: How long is the average wait for a bed?

After an assessment has been completed by Alberta Health Services, and a residential care option is deemed appropriate, the individual’s name will be placed on a waiting list. In the period prior to admission into a residential care facility, clients will often continue to receive personal care support at home.  The Alberta Health Services’ priority is to locate a suitable bed for the individual as soon as possible.  When an offer for admission into an appropriate residential facility in the region, you may accept the offer.  If desired, a transfer (at a later date) to a preferred care facility is possible if and when space permits.

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Q: How does one apply for Adult Day Program?

In order to be considered for the Adult Day Program, candidates may seek referral from the Alberta Health Services Home Care office at 8-11.  Home Care clients may speak to their Case Manager.

For more information, please contact our Community Care Department at (403) 769-9954.

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Q: Do you have transportation service for Adult Day Program clients?

Transportation can be arranged through Calgary Public Transit for Adult Day Program Clients.

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Q: How can I become a volunteer?

Please submit an application form in WORD or PDF or ONLINE format.

For more information, please call (403) 277-7433 or email volunteer@wingkei.org.

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Q: How can I apply for a job at Wing Kei?

Please send your resume to:
by E-Mail to: hr1@wingkei.org
or by Fax to: 1-866-281 5988
or by Mail to:
Wing Kei Greenview
307 35 Avenue NE,
Calgary, Alberta T2E 7Y6
Attn: Human Resources

Please submit an application form in WORD or PDF or ONLINE format to hr1@wingkei.org .

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Q: How can I donate to Wing Kei?

Donations can be presented in person or online.

All interested donors donating in person can approach the reception desk at their Wing Kei facility of choice and express their interest. If the donation is made in person, a tax receipt will be sent to the donor for any donation that is $25.00 CAD or more (per single transaction). Donations accepted at the reception desk can be made in cash, cheque or credit card (Mastercard or VISA).

Donors contributing on a monthly plan will be issued a tax receipt at the end of the year for the accumulated amount contributed in that calendar year (e.g. Donors contributing $10 each month would be entitled to a tax receipt for $120 at the end of the year). Donors contributing on a monthly plan must do so through the reception at their Wing Kei facility of choice.

For all online donations, the donor can visit https://www.canadahelps.org/dn/26864 and donate using a credit card. Tax receipts will be provided dependent on conditions set out by CanadaHelps.

For more information regarding donations through CanadaHelps, please visit: https://www.canadahelps.org/en/why-canadahelps/our-fees/

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