FAQ

Frequently Asked Questions

Resident and Family

Q: How does one apply for a bed at Wing Kei?

Q:  What is the difference in the services provided by Wing Kei Care Centre and Wing Kei Greenview?

Q: How long is the average wait for a bed?

Q: How does one apply for Adult Day Program?

Q: Do you have transportation service for Adult Day Program clients?

 

Opportunities

Q: How can I become a volunteer?

Q: How can I apply for a job at Wing Kei?

 

 

Donation

Q: How can I donate to Wing Kei?

 

 


 

 

 

 

 

 

 

Q: How does one apply for a bed at Wing Kei?

Wing Kei does not and cannot accept direct applications for residence. All applicants must contact Alberta Health Services for an assessment.  This assessment will determine the level of care and type of services that this individual may require.

Information Required for the Community Care Access Office at Alberta Health Services:

After an assessment is done, a Community Care Coordinator will arrange a home visit to determine the services required and the options available to the individual.  An interpreter can be requested, if necessary.

For more information, please contact the Community Care Access office (Alberta Health Services) at:
English: (403) 943-1920
Mandarin: (403) 943-1554
Cantonese: (403) 943-1556
Or visit their website at www.albertahealthservices.ca

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Q:  What is the difference in the services provided by Wing Kei Care Centre and Wing Kei Greenview?

Wing Kei Care Centre provides services for residents who have complex medical conditions and unpredictable needs that require 24 hour care.  Wing Kei Greenview provides services for residents whose medical conditions are more stable, supporting them to maintain as much independence as possible, with daily nursing and personal care.

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Q: How long is the average wait for a bed?

After an assessment has been completed by Alberta Health Services, and a residential care option is deemed appropriate, the individual’s name will be placed on the waiting list. In the period prior to admission into a residential care facility, clients will often continue to receive personal care support at home.  The Alberta Health Services’ priority is to locate a suitable bed for the individual as soon as possible.  When a place in an appropriate residential facility in the region is offered, you may accept the offer.  If desired, a transfer (at a later date) to a preferred care facility is possible if and when space permits.

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Q: How does one apply for Adult Day Program?

In order to be considered for the Adult Day Program, candidates may seek referral from the Alberta Health Services Home Care office at 8-11.  Home Care clients may speak to their Case Manager.

For more information, please contact our Community Care Department at (403) 769-9954.

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Q: Do you have transportation service for Adult Day Program clients?

Transportation can be arranged through Calgary Transit Access for Adult Day Program Clients.

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Q: How can I become a volunteer?

Group Volunteer Application Form

Individual Volunteer Application Form

Please submit an application form to volunteer@wingkei.org
For more information, please call (403) 277-7433 or email: volunteer@wingkei.org

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Q: How can I apply for a job at Wing Kei?

E-Mail to: careers@wingkei.org
Fax to: 1-866-281 5988
 

Mail to:
Wing Kei
1212 Centre Street NE
Calgary, Alberta T2E 2R4
​Attn: Human Resources

Or submit an application form in WORD or PDF or ONLINE format.

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Q: How can I donate to Wing Kei?

Donations can be made in person or online.

For donations in person, please approach the Front Desk of any of our Wing Kei facilities.  Cash, cheque or credit card payment (Mastercard or VISA) are accepted.  Tax receipt will be issued for donations of $25 or more.

Donors contributing on a monthly plan will be issued a tax receipt for the total amount donated in the calendar year.  Please contact our Front Desk by phone or in person when required.

For online donations with credit cards, please visit https://www.canadahelps.org/dn/26864.  Tax receipts will be provided according to the conditions set out by CanadaHelps.

For more information regarding donations through CanadaHelps, please visit: https://www.canadahelps.org/en/why-canadahelps/our-fees/

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